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How Do I Return An Item?


Pick a reason that best describes the reason for return and fill out the return form

No returns will be accepted without a fully completed form and an RMA# on the box

Alleuro.com will accept products within 90 days of delivery if they meet the following requirements: The item must be returned within 90 days of delivery, in the original packaging, and in re-sellable condition/as sold. The item(s) must be returned according to the Return Policy. Exceptions: Electrical parts, special ordered parts, or installed parts are non-returnable

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


Our cataloging team works diligently to make sure the part you get is correct every time but sometimes things happen despite our best efforts. If you think an item ordered by our catalog was incorrect, you can request that we review the information. In the event that our catalog was incorrect we may send, at our discretion after investigation, a return label for your item(s). Sometimes there is more than one possible part for an application and we will do our best to fix any issues. Shipping charges are non-refundable.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


In order to receive core credit, the product must be in rebuild-able condition without any damage, structural harm, or missing items. The core must be returned in the original package in which the original product was sent, but protected by an outer box like the unit was delivered in. We will inspect all products that are returned for core credit, and we reserve the right to determine whether or not the core returned qualifies for credit. Cores that are not returned in the original packaging will not qualify for core credit. If the return does not meet these requirements, the items will be returned or discarded at your discretion. If the core is denied for core credit, the customer is responsible for the cost of having the item returned.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


Alleuro.com takes the ultimate care when packaging our shipments to prevent our customers from opening up the box to find a broken item. We will open a damage claim with the carrier for you and have them come and get the item. Please order a replacement and we will make any refund due once it has been returned and processed.

A customer service representative may contact you asking for photos of the damage.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


The website suggested the order should have been there within a certain range of time, but it was delivered unreasonably late. We promise to ship it when we say we will, and use a reliable carrier. If the carrier encounters weather, wildfires, or other such unexpected delays, it could affect your actual delivery time. Estimated delivery suggestions on our website do not include weekends.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


All European Auto Supply Inc. warranties its parts to be free of defect in material and workmanship, and will function to manufacturer’s specifications under ordinary intended use and service, for a period of twelve months after delivery. All European shall replace or refund at its sole discretion any defective part covered by this warranty only after All European and/or the manufacturer has inspected and found it defective.

This warranty does not cover defects or malfunctions which result from causes beyond All European’s control, including without limitation: unusual physical or electrical stress, accident, neglect, abuse, misuse, or other abnormal misuse, product repairs or attempted repairs by an unauthorized person, or improper servicing or installation. This warranty shall extend only to the original purchaser and shall be void if any labels or other permanently affixed marks are removed, altered, or defaced.

The aforesaid warranty is the only warranty made by All European with respect to the products and is in lieu of all obligations or liabilities on the part of All European for damages arising out of or in connection with the sale, use, or performance of the products, including without limitation: any lost profits or any other consequential, incidental, special, or exemplary damage of any kind. There are no warranties which extend beyond the description contained herein.

We also sell items that may have a manufacturer warranty longer than 12 months. All European Auto Supply will, at its discretion, attempt to assist the original purchasers to return the item to the manufacturer. All European makes no warranty beyond 12 months but offers to assist the customer in the warranty process.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.


If you ordered an item but changed your mind for any reason after a tracking number has been issued, you will be charged a restock fee to cover the time, efforts, and materials used in pulling, packing, shipping and returning, refunding, and restocking the item. If the package had already been picked up by the carrier, you may also be charged any shipping and/or return/cancellation charges charged by the carrier. Please be certain you want something before you order it, not after.

Returns on items are charged a restocking fee of 15%. Restock fees may be avoided by the customer being issued an in-store credit if they prefer. In the event that a return label is provided, these charges may be deducted from the total refund you receive. Original shipping costs are non-refundable and the buyer is responsible for return shipping charges. Items returned within 30 days may be eligible for a refund by company check or be refunded back to the credit card that was used to purchase.

Please allow up to 7 days for core charges to be processed, as we need to thoroughly inspect all parts before a refund is granted. Return shipping for core charge refund is the sole responsibility of the buyer and all cores must be returned within 30 days of original purchase. Shipping charges are non-refundable.